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Knee Length Khimars
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FAQ
1. Q: When will I receive my order?
A: Inshaa Allah our merchandise may delivered from 10 to 25 business days depending on your delivery area. If you have not received your order after 25 business days
please feel free to contact us so that we can initiate a tracking process for your missing or delayed package. Items which are NOT readymade require more time for
processing. Please be patience as these items are special made to your measurements.
All items are shipped from Egypt. If you purchase Airmail service.
The items will normally arrive within 10-14 days from the date you
receive shipping notification insha Allah. If it does not we will
issue you $10 store credit.
2. Q: What form of payments to you accept?
A: You may use your debit card or credit card that has a Visa, Mastercard or American Express logo on it. We also accept Personal Checks electronically using either
Google Checkout or Paypal.com. We have a in house merchant account for process Visa, Mastercard and Discover. Google Checkout and Paypal.com are our online debit
card, Credit Card and electronic check processors as well.. We do not accept payment using Cash or Money orders.
3. Q: Do you accept International Orders?
A: We will accept and ship world-wide.
4. Q: What is your return policy?
A: We will gladly accept returns of unworn, unwashed or defective merchandise for a store credit only. We'll send you a new size, color or an entirely different style (must
be within the same price as originally purchased). You must return your order with 7 days of receipt of package. No exchange or returns will be accepted after 7 days. We
do not refund or accept returns of special orders which includes garments made to your specification (sizes). We kindly ask that you make sure that the size or length that
you want is correct according to our size chart. Email us at: sales at salaficlothing.com to get details on obtaining a return clain number (RCN). Please do not ship your
package back to us until you have receive an email confirmation with your RCN and our return address. Any item returned without a RCN will NOT be exchanged.
All exchanges must contain a copy of your receipt from either Paypal.com or Google Checkout.com You must return the exchange item by UPS and have a tracking
number for the exchange.
5. Q: How do I make a Exchange?
A: We reserve the right to refuse any exchanged item that has a visible stain or order this includes smoke order. We are not responsible for USPS leaving your packages
outside your home.
6. Q: Taxes and Customs
A: We are not responsible for any additional cost like customs duty and/or taxes due to your country regulations.
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